Free Shipping & Free Returns
We offer free ground shipping for all domestic orders. Orders placed by 12 p.m. EST are shipped same day. Any high-risk orders will be held until our team investigates. Please make sure your billing and shipping information are 100% correct and match the card you wish to use.
We process and ship out all orders Monday through Friday, not including holidays. Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.
All StriVectin orders are shipped out of the US. Orders with standard shipping usually take 7-10 business days from the day it ships until it arrives at its final destination.
Items shipped outside of the United States may be subject to import duties, taxes and/or charges, which are not included in the total cost of your order, nor will they be covered or reimbursed by StriVectin.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from DHL to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.
StriVectin is not responsible for duties and fees mandated by customs and cannot ship out replacement packages.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Shipping to Canada $45– flat fee with tracking